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How to Stay Calm When Someone Else Is Upset

Matching someone's intensity almost always makes things worse. Here is how to stay calm without seeming dismissive when the room ...

September 3, 2026 / Jocelyn Hafer

Understanding Fight, Flight, Freeze, and Fawn Responses

Fight flight freeze fawn what stress responses look like at work

Stress responses come in four common patterns. Recognizing which one is showing up changes how you respond and what de-escalation ...

September 1, 2026 / Emily Englert

How to Recognize Early Warning Signs of Escalation

Most conflicts do not begin with yelling. They begin quietly through subtle shifts in tone, pacing, or posture. Recognizing them ...

August 27, 2026 / Jocelyn Hafer

What Emotional Regulation Looks Like in Real Work Situations

Emotional regulation at work why it matters(1)

Emotional regulation is a skill, not a personality trait. Here is what it actually looks like at work and how ...

August 25, 2026 / Emily Englert

What Happens During a Free Organizational Consultation With The CORE Academy?

What happens during free organizational consultation with core academy

Learn what happens during CORE Academy’s free organizational consultation, including the on-site assessment, SWOT analysis, strategic recommendations, and written findings ...

August 20, 2026 / Jennifer Lutsey, LCSW

Youth vs. Adult Mental Health First Aid: What’s the Difference?

Compliance vs cooperation whats the difference

Youth and Adult Mental Health First Aid serve different populations. Learn the key differences so your organization can choose the ...

August 18, 2026 / Andrew Miller

Why Schools Need Mental Health First Aid-Trained Staff

School staff are often the first to notice when a student is struggling. Mental Health First Aid gives educators a ...

August 13, 2026 / Andrew Miller

What Is Mental Health First Aid? | The CORE Academy

Mental Health First Aid teaches staff how to recognize mental health and substance use challenges, respond with confidence, and connect ...

July 13, 2026 / Andrew Miller

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The CORE Academy delivers professional workplace training, certifications, and organizational consulting across Northeastern and Central Pennsylvania. American Red Cross Licensed Training Provider · PQAS Approved Organization · PA Dept. of Education Act 48 Approved Provider.

358 South Franklin St, Wilkes-Barre, PA
(570) 301-3316

(570) 301-3316

contact@coreacademytraining.com

Mon to Fri Open: 8am - 5pm

Student Registration

Youth Mental Health First Aid

Adult & Pediatric First Aid/CPR/AED

Basic Life Support

Trauma Informed Approaches

Early Warning Signs of Escalation

Burnout Warning Signs

Active Listening Basics

Understanding Stress Responses

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